Code of Ethics “To always purchase and sell philatelic material at reasonable and fair prices, giving due consideration to prevailing market conditions and factors and any risk that may be involved in buying or selling philatelic material; To refrain from knowingly dealing in or holding stocks of stolen philatelic material; To refrain from knowingly dealing in counterfeit philatelic material except where I have publicly and clearly stated that the item(s) for sale is counterfeit; To provide buyers of my material with a written description which, to the best of my knowledge, accurately and completely, describes the condition, identification and specification of the items for sale; To be truthful in all my dealings with sellers and buyers and in all my advertising, displays of philatelic material; When requested, to give customers advice on philatelic matters which, to the best of my knowledge is correct, and to refrain from making false or misleading statements, and to always refer the customer to another source of information, when the matter is not in my area of knowledge or expertise; To publicly guarantee a full refund of the purchase price of any philatelic material sold whenever a customer expresses dissatisfaction with the material supplied.” Back to Payment Details Back to Applications Page |