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                         Constitution of the IPDA Definitions and Terminology

 

        (1) Statement of Purpose,

        (11), Code of Ethics,

        (111) Definitions: rules of the Association;

        (1v) Index of Contents            

        01 Name 

        02 Non-Profit Organization

        03 Membership

        04 Membership Fees

        05 Record of Members

        06 Disputes

        07 Breaches of the Code of Ethics

        08 Organization:  Directors & Officers

        09 Elections of Directors and Officers.

        010 Meetings

        010.1 The Quorum

        011 Regional Activities

        012 Accounts

        013 Funds

        014 Audit

        015 Changes to the Constitution 016Custody of Records & Privacy

        017 Dissolution

        018 By Laws

        018.4 List of By Laws

        018.6 List of Forms

(i) The Statement of Purpose

The Internet Philatelic Dealers Association was founded 23 February, 2002.  On 7th.  February 2007, the Association was incorporated under the Corporation Laws of the State Government of Florida, USA and the title of the Association  became “Internet Philatelic Dealers Association, Inc.”

The Association’s prime purpose is the provision of professional and advisory services for Members, who are engaged in the philatelic industry by-

To encourage the hobby of stamp collecting; To keep members informed about events, happenings, changes of legislation and Regulations  which may affect the Association and its members;

On behalf of the members to liaise with other philatelic bodies and groups representing stamp dealers and collectors over any matter or issue of interest to the Association and its members;

To keep members informed of changes to postal rates, rules, regulations and laws including taxation laws and regulations such as VAT and GST, import and export laws and regulations  and the security of mail;

To keep members informed of new stamp issues and changes in the technology of production and distribution of postage stamps and other philatelic material;

To keep members up to date on trends in the wholesale and retail of postage stamps; To represent  the membership in supporting or opposing the introduction of new or changed international, national and/or state regulations which may materially affect the stamp dealing industry, particularly e-trading and the business activities of the Association’s members;

To publicize the IPDA and its professionalism and reputation and that of its members;

(ii)Code of Ethics

By ‘completing the “application for membership form” and becoming a member of the Association, all members are deemed to have pledged themselves to comply with this Code of Ethics-

“To always purchase and sell philatelic material at reasonable and fair prices, giving due consideration to prevailing market conditions and factors and any risk that may be involved in buying  philatelic material;

To refrain from knowingly dealing in or holding stocks of stolen philatelic material; To refrain from knowingly dealing in counterfeit philatelic material except where \ the member has publicly and clearly stated that the item(s) for sale are counterfeit;

To provide buyers of all material with a written description which, to the best of the members knowledge, accurately and completely describes the condition, identification and specification of the items for sale;

To be truthful in all dealings with sellers and buyers and in all advertising and displays of philatelic material;

When requested, to give customers advice on philatelic matters which is to the best of the members knowledge  is correct, and to refrain from making false or misleading statements, and to always refer the customer  another source of information, when the matter is not the members area of knowledge  or  expertise;

To publicly guarantee a full refund of the purchase price of any philatelic material purchased whenever a customer expresses dissatisfaction with the material supplied.”

(iii)Definitions & Terminology

In these Rules, unless otherwise stated the following terms mean- “IPDA” and “IPDA  Inc” means the Internet Philatelic Dealers Association Inc; “Association” means the IPDA  Inc;

“Financial Year” means the year ending 28th. February;

“AGM” means the Annual General Meeting;

“EGM” means the Extraordinary General Meeting;

“Member” means an individual selling stamps on the internet as a stamp dealer, or an individual or company operating as a registered stamp dealer; it may also  include other philatelic organizations and individuals, such as, Auctioneers, Publishers; Wholesalers, Consultants and Suppliers of philatelic accessories who service internet stamp dealing industry;

“Financial Member” means a member who is in good standing with the IPDA;

“Entitled to Vote” means a Financial Member;

“General Meeting” means either an AGM or an EGM;

“Code” means the Code of Ethics;

“Proxy” means any person holding an instrument of proxy or power of attorney to act on behalf of a Financial Member in a ballot or election conducted by the  IPDA;

“Philatelic Material” means mint and used postage, revenue and duty stamps, stamp covers, postcards, First Day Covers, postal history,  singles, blocks, mini-sheets, accumulations, collections, kiloware and bundled stamps,  mailed newspaper wrappers, postmarks, Cinderella, philatelic accessories and stationery, stamp albums and stock books, philatelic catalogues, and any equipment and material used by stamp collectors and dealers;

“Internet Philatelic Dealer” or an “Internet Based Stamp Dealer” means a person or a company that buys and sells postage stamps and other philatelic material for a profit primarily on the internet,  and through other outlets;

“Regional Representative” is a Board Director who represents a geographical  region of  the world.

“Interpretation”- in these rules, unless the contrary intention appears, words in the masculine gender shall include the feminine gender and vice versa, words in the singular shall include the plural and vice versa.

INTERNET PHILATELIC DEALERS ASSOCIATION, Inc.RULES

01The  name of the Association shall be the “Internet Philatelic Dealers Association, Inc.;

03MEMBERSHIP.

3.1  Membership of the Association will be open to any person who, in a full-time or part-time capacity, is

(a) an internet web based stamp dealer;

 (b) any person who is a regular registered seller/buyer of stamps with a major e-auction;

 (c) is engaged in a related philatelic occupation or service, such as, the operation of  an  e-auction , a business which specializes in the sale of philatelic literature, the publication  a stamp magazine/journal, a retail outlet for philatelic supplies, accessories, and equipment; (d) is a professional philatelic journalist/reporter; (e) is a philatelic specialist offering ‘certification services ’, i.e.  valuation , certification and/or expertising;  and (f)  is a seller of stamps who is in the process of  establishing a stamp dealership

3.2  Applications for membership must be made using the Official Application Form, which is available on the       associations web site at  www.ipdaonline.org  or  from the Membership Secretary.

3.3  All applicants for membership of the Association shall be deemed to have read and agreed to comply with the Code of Ethics and the Association’s Rules and By  Laws when they complete and submit the membership application form.

3.4GRADES OF MEMBERSHIP:

3.4.1 Founding Members: applies to those existing Members who formed the Association.

3.4.2  Foundation Members: is a member who joined the Association before 31st. March 2003;

3.4.3  Member: applies to all members who have satisfied the qualifications for membership set out in  Rule 03.1;

3.4.4  Retired Member: applies to a member who has retired from full-time or  part-time stamp dealing but who wishes to retain a connection with the Association. No membership fees will be payable by a Retired Member and he will continue to receive the  IPDA Member’s Newsletter and any other benefits of membership. A Retired Member may  be appointed to a non-executive office of the Association;

3.4.5  Honorary Life Membership: maybe awarded to a member  who is recognized as having given  distinguished service to the Association. Nominations for this award must be made by at least two members signifying their support for the award. Honorary Life Members are exempted from payment of  membership fees without loss of benefits;

3.4.6  Corporate Membership: Is a member who is a “company, or an employee of  a company, appointed to be the company’s  Nominee. The Nominee shall be entitled to all the benefits membership.

3.5    Resignation; A member may resign from the Association by giving one month’s written notice to the Membership Secretary. The Board of Directors may or may not accept the member’s resignation.

4.0  MEMBERSHIP and JOINING FEES

4-1 The Board of Directors may recommend to the Annual General Meeting that a Joining Fee shall be paid by new members joining the Association if the Board  considers such a fee is desirable. Any Joining  Fee shall not exceed 33% of the Annual Membership Fee. The amount of any Annual Membership Fee is reviewed annually by the Board of  Directors and if deemed desirable shall be recommended to the Annual General Meeting for addoption

4-2  The Annual Membership Fee is payable on the 1st.March for members who joined prior to 31 October 2006. All other member’s annual fee will be due on the anniversary of joining the association.

4-3   The Annual Membership Fee amount is displayed on the Association’s web site at www.ipdaonline.org             

5.0  RECORD OF MEMBERSHIP   

5-1 The Membership Secretary and the Treasurer shall jointly maintain an up to date record of members. This record will include member’s business names, address and particulars and a   record of membership fees paid. The Membership Secretary will submit the current list of members to the Web Master for publication on the Association’s web site.

5-2 Any member may request to be supplied with a copy of the list of members less all personal and financial information.  All personal information about a member, contained in the Association’s Membership Records, shall be held in strict confidence and may not be  released without the Member’s express permission to do so. A member may choose to display all or part of his personal details on the Association’s web site.

6.0 DISPUTES

6.1 Whenever the Board of Directors becomes aware of a dispute between the Association and one of its members, or between two or more Association members, or between an Association member and an external entity, the Board shall take steps to urge quick  settlement of the dispute.

6.2  If the Board considers the dispute is in danger of not being resolved quickly then it may take action to bring about a resolution and may  appoint three members of the Association to form a Disputes and Reconciliation Sub- Committee.

6.3 If the Association’s Sub-Committee is unable to resolve the dispute then the Board will offer to appoint an external mediator. Such appointment will require both parties to the dispute to agree to the appointment. If the parties do not agree on the appointment of a  mediator then the Board of Directors itself will decide the appropriate resolution and their decision will be final.

7.0 BREACHES OF THE CODE OF ETHICS

7.1  If the Board of Directors becomes aware that a member is in serious breach of the Association’s Code of  Ethics, including behavior prejudicing the Association, it shall  investigate the alleged claim to determine whether the Code has been breached or the  alleged behavior is prejudicial and  determine what action needs to be taken should  the  member be found guilty. The member who is alleged to have breached the Code of  Ethics  or has behaved in a manner prejudicial to the Association, shall be given the opportunity to  present his case to the Board of Directors before a final decision is  made.

7.2  The Association Secretary shall record all particulars of the alleged act, the evidence for and against the alleged act and the grounds upon which  the Board’s decision is made.

7.3  The Board of Directors, in determining the penalty that shall be imposed on a member who has been found guilty, may apply one or more of the following:Censure the member,  Require the member to stand down from any office he holds as as a Director; Rule that the member is not able to stand for election as a Director or to any  other office for a given period; Expel the member.

8.0 ORGANISATION: THE DIRECTORS AND OFFICERS.

8.1  The Board of Directors shall comprise no less than ten (10)  Directors, including the Chair Person and Vice Chair Person.  The Association Secretary, Treasurer and Membership Secretary will also be Directors of the Association or they may be members who are ex-officio members of the Board.

All Directors shall be Regional Representatives.

The Executive Committee (Administration) shall comprise the Chair Person, the General Secretary, the Membership Secretary and the Treasurer.

8.2  The Board may appoint Directors or ordinary members to be the Publicity & Marketing Officer, the Editor of the Member’s Monthly Newsletter, the Blog Master, the Web Master and the Librarian, or as a Special Representative/Agent for a special purpose.

8.3  Each Regional Representative shall represent a geographical region of the world. 

8.1     Powers & Duties of the Board of Directors & Executive Committee

8.1.1  The Board of Director’s powers comprise, but are not limited to, the borrowing of money and the raising  of funds, including the purchase of Mortgages and other charges on Association assets and property, to determine whatever actions are considered necessary to protect the Association and its assets, to fulfill the Association’s purposes and to maintain efficient services for all members;

8.1.2  The Executive Committee shall be responsible for the conduct of administrative  functions covering membership, services and finance. The Executive Committee must ensure the protection of the Association’s assets and property and promptly  report to the Board any serious fluctuations in the value of assets or any serious departures  from the Annual Budget.

8.1.3  The Chair Person of the Board of Directors will monitor the attendance of Directors at Board Meetings, to ensure that at least a  Quorum of Directors will be in attendance at each meeting.

8.1.4  The Chair Person may permit a Director to miss more than fifty per cent (50%) of Board Meetings in any one year (commencing the date of the Annual General Meeting), provided  the Director attends the Annual General Meeting and gives advance notice of his intentions with reasons to the Chair Person for his  consideration.

8.1.5   Where a Director fails to attend a minimum of fifty per cent (50%) of the bi-monthly Board Meetings in any one year without giving notice and reasons, he shall be suspended by the Chair Person from his position of Director, pending consideration of any action  necessary by the Board.

8.1.6   The Board of Directors shall appoint the Treasurer, or the General Secretary, to be the Association’s Principal Officer”. The Principal Officer will inform the Corporate Department of the State Government of Florida, USA, and the US Internal Revenue Service of changes in the composition of the Board and will submit annual reports and changes to the Constitution of the IPDA and its organization on an annual basis.

9    ELECTION and TERMS OF OFFICE of DIRECTORS and OFFICERS

9.1    Each Director and all ex-officio office holders will be elected at an Annual General Meeting (AGM) for a Term not exceeding 24 months. At the end of that Term they must stand down,  but may offer themselves for re-election at the next AGM..

9.2    New Directors and office holders who are appointed by the Board between AGMs to fill a vacant position must also stand down at the next AGM  but may offer themselves for  re-appointment for a Term of two years

9.3   At least 45 days prior to each A.G.M. the General Secretary will call for nominations to fill positions that will be vacated at the A.G. M. Nomination forms must be returned to the General Secretary at least 14 days prior to the A.G.M.  The Ballot papers will be forwarded by email (or letter post) to each member 13 days before the A.G.M. Members are required to return their Ballot papers to the General Secretary by email (or letter post) to reach him at least 3 days before the A.G.M.

9.4    The position of Chair Person shall be filled by the Board of Directors from within their  own ranks at the  first  Board Meeting immediately following the AGM. The Vice Chair Person  may  or may not be selected by the Board of Directors from within its own ranks whenever  such a Vice Chair Person  is needed. The positions of General Secretary, Treasurer and Membership Secretary and  other office holders will normally be filled by election at an AGM or EGM.  Failing that, the Board of Directors will fill these positions from within its own ranks following the AGM or EGM, or appoint ordinary members as ex officio members to these positions.  These temporary  appointments shall  terminate at the next AGM. The holders may stand for election  for a full term of two years as a Director or ex officio member.

10.0    MEETINGS

10.1  Board Meetings of the Association shall be conducted by means of an  electronic chat meeting. Board Meetings shall be held at least once every two months. 

10.2  Quorum of Board Meetings. The Quorum at all Board Meetings shall be one more than half of the Board Directors in office, including the Chair Person;

10.3   Notices of a Board Meeting. The General Secretary will convene all meetings after consulting the Chair Person  as to suitability of time and date.  A Notice and an Agenda for  the  meeting  be published  not less than  seven (7) days prior to the date set for  each meeting.

10.3.1  Interim Decisions of  the Directors made by email voting in-between Board Meetings. All decisions made by Directors between Board Meetings  using the ‘email voting’ procedure,  must be approved by a majority of the Board Directors taking part, provided the number of Directors participating is not less than a quorum of the full Board of Directors. These  decisions  must be confirmed at the next regular Board Meeting and recorded in the minutes of  that  meeting.

10.3.2  Records of Board Meetings. The General Secretary will record all meetings of the Board and will issue minutes of the meetings for approval at the next Board Meeting. The minutes of meetings shall be preserved in hard copy format and on CDs or DVD format.

10.4 If there is no Quorum present at a Board Meeting the Chair Person will delay the start of the meeting   by fifteen minutes. If at the end of that time there is still no quorum the Chair Person will nominate another day and time and reconvene the meeting. If there is not a quorum at the reconvened meeting then the Chair Person will cancel that meeting and refer administrative and urgent matters to the Executive Committee and all other matters to the next Board Meeting;

10.5  The Chair Person’s Casting Vote.  The Chairman will use a casting vote in the event there are an equal number of votes for and against  any motion at a Board meeting.

10.6   Sub-Committees. The Board of Directors may establish sub-committees to undertake special projects or to represent a regional area. Sub-committees must conform to the Rules of the Association and to any  special By Law set by the Board for that Sub-committee.

10.7  The Annual General Meeting (AGM) of the Association shall be an OPEN Meeting of  the Association  held in May each  year. The Agenda for an AGM shall be (1) Verification of members present and of Proxies received.     (2)The adoption or amendment and adoption of the minutes of  the previous AGM;  (3) Adoption of the Annual Reports from the Chair Person, and the Treasurer, and presentation and adoption of  the Annual Audited Financial Statement and Balance Sheet (Note: The Chair Person’s Report may incorporate the  secretarial and   administrative reports). (4) Election of members to vacant positions on the Board of Directors,  and to vacant administrative  positions;  (6) To adopt, amend and adopt or reject any special motions including changes to the Constitution and any temporary changes made by the  Board in the previous twelve months; (7)To adopt, amend or reject the Annual Business Plan and Financial Budget. (8)To appoint the Auditor for the forthcoming year. (9) Close of meeting.

10.8   Extraordinary General Meeting (EGM)  An EGM shall be called by the General Secretary of the Association upon receipt of a  Resolution proposed and seconded and supported by at least 2 other members of the Association.

10.9    Issue of Notices of General Meetings.

THE AGM at least 60 days prior to the date set for the AGM, the Secretary shall issue the Notice of  Meeting. The Notice will include advance notification of elections to fill vacant offices and will give  details of any current office holder who has signified his wish to stand for re-election. The Notice shall be accompanied with nomination forms. The Notice will also call for Motions for changes to the  Constitution and any Special Motions that can only be decided at an AGM (or an EGM)

THE EGM: At least 30 days notice must be given to members for an EGM to be held.  The Secretary will issue a Notice and Agenda  together with details of Motions and or Resolutions which have been received. All motions and resolutions for an EGM must be proposed and seconded and supported by 4 other members of the Association.

10.10   QUORUMS AT AGMs and EGMs.The Quorum of members required at an AGM or an EGM is thirty-three  (33%) per cent of the total paid-up membership as at the date of the Meeting. Verified Proxy voters shall be counted towards the Quorum. If there is no Quorum present at an AGM or an EGM the Chair Person shall reconvene the Meeting to another convenient date. If there is no Quorum at the reconvened AGM or EGM the Chair Person shall immediately declare the General Meeting closed and call an Open  Meeting of the Board of Directors to commence immediately. He will  instruct the Open  Meeting to deal with business of the AGM or the  EGM as if it was a normal Board Meeting . All fully paid-up members present will be eligible to  vote on all issues. If there is no Quorum present to hold an Open Board Meeting the Chair Person shall close the Open Meeting and refer the Agenda to the next  normal Board of  Directors Meeting.

10.11  PROXY VOTES Members may use Proxy votes at an AGM and at an EGM. The instrument to be used to appoint a proxy will be supplied on request  by the General  Secretary or it maybe a document prepared by a solicitor. All  proxies must be in the hand of  the Secretary  at least forty-eight hours (48 hours), before the start of an AGM or an EGM.

11.0   REGIONAL ACTIVITIES  The Board of Directors shall establish regional groupings of Members based on the number of  members forming a region which has called for representation on the Board of Directors? The minimum number of members required to form a region is five (5). The Regional  Representative must be resident in a region to qualify for appointment as its Director and Regional Representative.  A Regional Representative may create a regional sub-committee  which will be responsible for organizing the affairs of the Association in that region. Each Region will be required to produce an annual budget and activity plan for submission to and approval of the Board of Directors. The region shall also be responsible for submitting to the IPDA Member’s Newsletter Editor items for publication and         organizing the recruitment of new members from that region. Each region shall appoint a Secretary and/or Treasurer who will be responsible for membership, administration and accounting services for the Region. Annual accounts and balance sheets shall be submitted to the IPDA Secretary and Treasurer. Regional Accounts shall be audited and         included in the IPDA’s Annual Financial Report to the AGM.

12.0 ACCOUNTS The Accounts of the Association shall be maintained by the IPDA Treasurer, who shall prepare        quarterly returns of income and expenditure. The Treasurer shall also receive annual  financial returns from each Region for incorporation into the Annual Financial Report to the AGM. The Association shall maintain a treasurer’s bank account. All payments from the bank account shall be  made by cheque signed by the Treasurer and/or one other signatory.  The Association shall maintain an account with  PAYPAL,  linked to the Bank account,  and can use the PayPal  account where ever  possible  for payment of  expenses mot exceeding US$50.00 and for the receipt of membership fees

13.0   FUNDS  The Funds of the Association shall be mainly derived from Annual Membership Fees.

14.0   AUDITOR The Annual General Meeting shall approve the appointment of an Auditor recommended by the Board of Directors. The Board of Directors shall negotiate any audit fee or costs before the appointment of the Auditor is made.. The AGM shall give final approval.

15.0  CHANGES TO THE CONSTITUTION   All motions to amend, add to or delete any part of the Constitution must be proposed, seconded and supported by at least one other member of the  Association and be forwarded to the General Secretary. The Board may also recommend changes to the AGM. The Board of Directors may make temporary changes to the Constitution at any time. These  temporary changes must be submitted to the next AGM for  confirmation should  the Board  propose that the changes  become permanent.

16.0   CUSTODY OF RECORDS AND PRIVACY

16.1 The General Secretary, Treasurer and Membership Secretary will ensure that the records belonging to the Association are secure and properly preserved. All accounting, correspondence,  membership and administrative records and records of Board Meetings,  AGMs and EGMs  and other meetings such as those concerning disputes and appeals should  be held for seven (7)  years, or the minimum period according to the Law relating to the preservation of records in  the state or country where the Association is registered.       

16.2  The Association will ensure that all information held including membership and personal information shall be confidential and secure. No information will be released unless  permission is first obtained from the owner of that information.

17.0   DISSOLUTION

17.1  No dissolution of the Association shall be allowed to be voted on without at least two-thirds (66%) of the membership being present at an Extraordinary General Meeting (EGM) convened for this purpose. Voting on the resolution will be made by members present at the EGM and by members submitting a Proxy Vote in accordance with Rule 10.11.

17.2 If a sixty-six per cent (66%) of the paid-up membership including Proxy voters is not present  at the EGM, the Chair Person shall reconvene the meeting at a new date and time. If at the reconvened meeting a quorum of members is not present then the Chair Person shall declare the Resolution defeated and close the meeting.

17.3  If, in the event it is agreed, in accordance with Rule 17.1, that the Association shall be dissolved , the assets of the Association shall be distributed to approved public purpose(s), by  the State Government of Florida (see Section 501( c ) (3) of the Internal Revenue Code, USA).

18.0  By-Laws

18.1  The Board of Directors may create By-Laws covering the procedures used by the Association. By-Laws shall not have prominence over the Rules of the Association. If any proposed By- Law will conflict with a Rule of the Association, then it shall not be adopted until it is  modified and the conflict is removed or the proposed By-Law is withdrawn.

18.2  By-Laws require a two-thirds majority of the Directors at a Board of Directors meeting to be accepted. The Chair Person will have a casting vote.

18.4   LIST OF BY-LAWS

BL001.00Accounting and Finance

BL002.00Advertising, Publicity & Editorial  Not yet available

BL003.00Annual Business Plan and Financial Budget

BL004.00Duties and Responsibilities of Directors and Office Holders: .01Chair Person of Board of Directors, .02Directors/Regional Representatives, .03Vice Chair Person, .04Association Secretary, 05Treasurer, .06Membership Secretary, .07Editor Newsletter and Blog Pages, .08Web Master, .09Publicity/Marketing Officer, 10Librarian

BL005.00Library Policy and procedure . .01  Procedures

BL006.00Membership Procedures

BL007.00Information Technology, Web Site and the Internet.

BL008.00Administrative Procedures: Not yet available.

BL009.00The Confidential List. .01Procedure, .02 List of Codes

BY- LAWS

BL001.00By Law: Accounting and Financial  Procedures  

(i)The Accounting System

The Treasurer will maintain the following books of account and prepare the following accounts and reports. A.Cashbook (Excel Spreadsheet in Analysis format) B.Quarterly Income & Expenditure Report (Excel Spreadsheet)C.Annual Balance Sheet and I.E. Account (Excel Spreadsheet)D.Record of Members & Fees Paid (Excel Spreadsheet)E.File of Expenditure Vouchers & Receipts (hard copy). F.Backup files of all accounting records on CD/DVD disc.

(ii)The Cashbook shall be maintained as an MS Excel Spreadsheet. Each page, containing yearly transactions will be numbered consecutively from 1 upwards. The Cashbook page will be divided  into two sections, with Income as one and Expenditure as the other. Under Income, columns   will be made to record Membership Fees, Donations and other income. Under Expenditure, columns will be made to record Paypal; Banking & Currency Exchange charges; Domain & Web site Hosting; IT & Software; Postal charges; and Other Costs. New income and expenditure columns may be added as needed.

(iii)The Quarterly Income & Expenditure Report Summarises transactions recorded in the Cashbook and is accompanied with a Balance Sheet.

(iv)The Annual Balance Sheet will include physical and intellectual assets owned by the Association, such as, software, stamps and related material, and Library Books owned by the Association. Under Liabilities will appear the depreciated value of assets  including Library Books on loan to the Association and depreciation allowed on Books owned by the Association (to be calculated at not less than 10% per annum of their original value/cost  unless otherwise determined by the Board of Directors. The Balance Sheet will also show cash at the Bank, cash with Paypal and cash on hand with the Secretary, the Membership Secretary, the Librarian, the Webmaster and others authorised to do so by the Board.

(iv)The Record of Members & Fees Paid and the File of Expenditure and Receipt documents are self-explanatory.

(v)Banking  Due to special Financial and Bank Regulations currently existing in many countries, the Treasurer will be obliged to set up a banking account in accordance with the security regulations of his country of residence. This may require the Association to provide the bank with personal details and signatures of all the Executive Committee Members, or if they are not resident in the same country, of a local Director of the Association. If requested, the Executive Committee will supply a letter to the bank, stating the Treasurer is authorised to receive and dispense all monies on the Association’s behalf. Either, the members of the Executive Committee or the Treasurer and the Director, shall be co-signatories of the bank account.  This authority must receive the approval of the Board of Directors before it is released. The bank account shall be in the name of the Association, that is, “Internet Philatelic Dealers Association, Inc.,”

(vi)Paypal  Under Paypal’s current rules the Association’s Paypal account must be linked to an IPDA, Inc. bank account. This will facilitate the transfer of funds from the Paypal account to the bank account when directed by the Treasurer. To provide the Association and the Treasurer with adequate protection the Paypal account must be in the name of the Association or where this is not possible,  in the name of the Treasurer, such as, “P.Sxxxxxxx -  IPDA, Inc.” with the Paypal account named as ipda.username@his email address. To keep fees to a reasonable minimum, the transfer of monies from the Paypal account to the Association’s bank account maybe made when the balance due to the Association reaches US$151.00 or above. In practise, funds should not remain in the Paypal account longer than is necessary.

(vii)The following statements will be received or should be obtained from Paypal on a regular basis:- a.PAYPAL Advice  “You’ve got new funds” This advice arrives by email whenever Paypal receives monies on the Association’s behalf. Printed copies of these should be filed. b.“Paypal Receipt for your payment”. Whenever the Association, through Paypal, makes a payment, an email will be received confirming the payment has been made and providing a transaction number. This document should  be copied and  filed. c.Paypal  “My Account Overview” and “Account Activity” Statements. At least once each  month the Treasurer shall download  from www.paypal.com  a statement of account.  This statements provide a running account of monies received  and spent through Paypal on behalf of the Association and will supports entries in  the Cashbook.

BL002.00By Law: Advertising, Publicity & Editorial   - Not yet  available.

BL003.00  BY LAW:  BUSINESS PLAN & FINANCIAL BUDGET  PROCEDURE      

The Annual Business Planning and Financial Budgeting procedure commences on 15th. February each year and is completed at the Annual General Meeting in May, when the Plan and its Budget are approved. 

Step 1. On 15th. February each year, a Worksheet (Form001), listing the Projects in the current Business Plan, is distributed to Directors. The Worksheet lists current Projects (comprising administration, services, activities and special projects) is prepared by the Treasurer and/or Secretary with a status report on each item in the Plan. 

Step 2. Each Director will consider if extra work is needed to complete the current approved incomplete projects listed in Step 1.  Incomplete projects may be carried over to the next Plan Year  if the Director agrees that they should still be completed and/or become an ongoing task by writing ‘Yes’ or ‘No’ against each project in the Worksheet.

Step 3.   Collating the answers obtained in Step 2 a combined worksheet (Form 001) is prepared.  Directors are then invited to submit ideas for new Projects (e.g. policy, computer systems, new or changed procedures, new services, additional benefits for members, publicity/advertising campaigns, etc). These are added to the Worksheet.

Step 4.    The combined worksheet is emailed back to the Directors asking them to indicate their support for each Project by inserting a value in the scale “0” for Not favored/Lowest to “4” Essential/Highest value and return this to the Treasurer.

Step 5.     The Treasurer will collate the results in a new Plan (Form 002) and submit it to the Directors for their  information and request their comments.

Step 6.   The Projects which are the top ranked 4 new Projects, plus projects carried forward will be the basis of the Business Plan for the next financial year. The Treasurer is directed to estimate the cost of each Project and prepare the draft Budget.  Twenty-five per cent (25%) of the Balance of Funds Brought Forward as at 1st. March (see Balance Sheet) shall be deducted from the monies available for the New Budget and transferred to a Reserve Account.

Step 7.    The Board will review the draft Financial Budget, agree any final adjustments they  think are necessary and submit the approved Business Plan and Budget to the AGM, recommending its adoption.

Step 8    The Board may order at any time a review of project costs, or delete projects, or add   new projects  if  these are deemed  necessary and if funding is available.  Monies set aside in the Reserve Account are intended to be used for emergency funding of the  Association’s activities and maybe used to finance major development projects.

BL004.00      By Laws: Duties and Responsibilities of Officers.

BL004:01      Job Description:  Chair Person, Board of Directors

The Chair Person: 1.is a Regional Representative and Board Director; 2.serves as the chief executive officer of the association;    chairs the Executive (Administrative)  Committee comprising the Chair Person,  Secretary and   Treasurer; 3.chairs meetings of the Board,  Annual  and Extraordinary General Meetings of the association;  4.ensures the Board establishes and maintains an annual business plan and financial budget.; monitors progress with the various projects in the  annual plan based on reports provided by the Treasurer; 5.appoints Conveners and members to form sub- committees and new Regional Representatives/Directors to the Board,  in consultation with other Board  members; 6.serves ex officio as a member of each sub-committee and attends their meetings (optional).7.discusses administrative  matters  requiring attention  with the Secretary and  Treasurer, and others as required; 8.provides interpretation of the Association’s Constitution  and guides the Board in the application of the Rules; 9.monitors all activities of the Association on a regular basis and  evaluates the performance of  the     Association’s officers involved in administering these activities. 

 BL004.02     Job Description:  Regional Representative/Board Director.

 The Regional Representative/Director 

1.Is the Regional Representative for a  region of the world  and a Director on the  Board;

2.  regularly attends Board Meetings and other important meetings;

3.  makes a serious commitment to participate actively in the Board’s decisions and work ;

4.  undertakes projects/tasks  assigned to him or his region;

5.  participates  in the Board’s Annual Business Planning process;

6.  participates in membership recruitment drives and publicity campaigns.

7.  keeps in touch with members of the association who belong to his region and encourages them to form an association chapter/committee. Is an active participant in regional committee meetings  and activities and represents their interest at Board  meetings.

BL004:03      Job Description:  Vice Chair Person

The Vice Chair Person -

1.is a Regional Representative and Board Director;

2.stands in for the Chair Person in his absence;

3.maintains close contact with the Chair Person,  Secretary and Treasurer; .

4.performs  special duties as assigned by the Chair Person or the Board;

5.is available to undertake special assignments or projects allocated to him by the Board.

BL004:04 Job Descriptions:  Association Secretary.

The Secretary of the Association will

1. be a Regional Representative and Board Director OR a member of the association appointed to this position in an ex officio capacity reporting to the Chairman of the Board;

2. prepare the agenda for all meetings of the Board of Directors in consultation with the Chair  Person;

3. make arrangements including venue, date, times of Board meetings and of Chat meetings;

4. send adequate notice of the meetings (usually not less one week in advance);

5. collect, collate and distribute reports from officer bearers for Board meetings;

6. call for and receive nominations for election as  Director and/or Office Bearer, (i)for temporary appointments by the Board, and (ii)for appointment or confirmation of appointment at an AGM;

7.  take the minutes of Board meetings and for the AGM/EGM;

8.  write up the minutes of all meetings as soon as possible after the meeting;

9.  distribute minutes of meetings to Directors or to the members at an AGM/EGM;

10. read, reply and file correspondence promptly;

11. collate (from the Chair Person, Officer Bearers, excluding the Treasurer,  and himself) and  prepare  the electronic annual report;

12. maintain files of legal documents such as constitutions, leases and titles, registration of  software  programs (duplicated with the Web Master);

13. ensures that all legal and other  documents and electronic records are duplicated on CDs  and that   these are kept in a safe fireproof depository  off  site;

14. act as the Association’s Public Officer liaising with members of the public, affiliated bodies and   government agencies (except when the Association’s registration of  incorporation is made in another country and another member representing the Association is appointed to be the Public Officer); 

15. with other associations  represent the Association; obtain Association sanction for  organized  events; communicate information such as event deadlines etc.;

16. other tasks  handle bookings, entries and reservations; distribute updated copies of the constitution after amendments have been approved/adopted; draft amendments to the constitution  as required by the Board; general duties assigned to him by the Board of  Directors from time to  time.

  BL004:05    Job Description:  Treasurer

  The Treasurer-

1.  is a Regional Representative and Board Director OR is a member of the association appointed to carry out the duties of the  Treasurer as an ex officio member of the  Board and as a member of the Executive Committee reporting to Chairman;

2.  organizes the preparation of and monitors progress of the annual business plan and financial  budget;

3.  maintains the Association’s books of account;

4.  prepares and submits quarterly Income & Expenditure  Statements to the Board of  Directors;

5.  provides the Honorary Auditor  with the Yearly Final Accounts and Balance Sheet for  audit.  Ensures that all documents, Bank Statements and Paypal Statements  required  by  the Auditor are made available;

6.  produces and presents the Annual Financial Report to the Annual General Meeting;

7.  accounts for all monies received;

8.  settles accounts for payment promptly;

9.  supervises and brings to account any cash floats/advance accounts held by officers of the Association;

10. ensures the preservation and safe custody of financial records in accordance with the Constitution.

BL004:06 - Job Description:  Membership Secretary.

 The Membership Secretary will

1      be a Regional Representative/Director of the Board  OR a member of the association appointed to this position in an ex officio capacity;

 2.  maintain the membership list; receive and acknowledge applications for membership (with a copy to the Treasurer);  

3   circulates applications for consideration  to the Board Directors and collects the decisions of the Directors concerning each application for membership.      Advises  the  applicant of the result. If successful,  informs the applicant what fee is due and how it should  be paid (Form007 and a copy of the letter is sent to the Treasurer);

4  once each month , forwards a  Summary of Applications (Form 008) which are  under consideration or are being processed to the Directors;

5  on receipt of an advice with the combined  receipt/membership card for the new  member from the Treasurer , sends an emails a formal Letter of Welcome (Form BL009), and informs the Web Master and the Editor of  the  new member’s  membership number and email address  so that they  may update their membership records;

6  acknowledges and deals with complaints concerning  membership matters; passes other complaints to the appropriate Association Officer for attention;

7  upon receiving  advice from the Treasurer that a member’s  renewal of membership is one month  overdue and again when it is more than two months overdue, the Membership Secretary will send  a Reminder to the  member. If the member is still overdue after three months, he will advise the member that his membership may be suspended pending payment of the membership fee. If the  member remains overdue for more than four months the Membership Secretary will recommend   cancellation of membership to the Board of Directors unless there are exceptional circumstances  that should be taken into account.

BL004:07: Editor - Member’s Monthly Newsletter & Blog Site.

The Editor will-

1.  report to the Board through the Chair Person;

2. have overall editorial control and  responsibility for the management and content  of the Member’s Monthly Newsletter and Blog site. This extends to the selection of news stories, articles, illustrations and graphic material in accordance with the Association’s Editorial Policy;

3.write or assist with writing material for publication;

4.ensure the tone, style and subject matter of all items published in the newsletter and the Blog  are in line with the IPDA Board’s policy that it shall be a philatelic publication with particular emphasis on stamp dealing  and related matters, for example,  e-commerce and information technology used by stamp dealers;

5.liaise with the PublicityOfficer and the Webmaster when items for publication are to appear in both the member’s newsletter and  website news pages and when material is are sourced from outside the Association;

6.encourage members to produce articles or report news items for publication; will actively seek articles, news items etc from external sources and ensure proper permissions are obtained to use them;

7.plan the layout of the newsletter and the blog site;

8.consult with the Chair Person and if necessary seek the  Board’s  agreement  about the publication of any material he believes is potentially sensitive.

BL004:08- Job Description: Webmaster

The Web Master -

1.is responsible to the Chair Person and the Board for the management, maintenance and annual review and updating of the IPDA website; he will seek the Board’s approval for physical changes to the web site’s (www.ipdaonline.org) content and its objectives; and discuss new content and features  for the website with the Chairman and the Board;

2.will create the design of the website covering such features as, news, information, member services and images etc.; he will recommend to the Board the production methods needed to develop and operate the website, including any software programs required; he will monitor the efficiency of the website Hosting Service and the Domain Name registration service and will recommend to the Board changes where these appears desirable.  The Web Master will advise the cost of carrying out these services;

3.liaises with the Editor of the Member’s Monthly Newsletter and the PR/Publicity/Marketing Officer regarding the inclusion of content on the website which require their contribution or participation;

4.develops a technical plan for the website and ways of promoting it online to achieve maximum readership levels and visitors to the site;

5.is responsible to  ensure that all content on the web site are of a philatelic nature or are Association matters only.

BL004.09 - Job Description: Publicity Officer

The Publicity Officer will-

1. is responsible to the Chair Person and the Board for  public relations, publicity and marketing activities of the association;

2. monitor public opinion concerning philately and stamp dealing in general and the IPDA in particular;

3. develops and implements communication and promotion strategies for the association;

4. advises the Board about  communication issues, recommends communication  strategies and seeks their approval to implement these;

5  prepares  PR/Publicity/Marketing programs,  plans and cost budgets for Item 4 above, and seeks approval of these through the Annual Business Planning process;

6  represents the association and participates with  other similar organizations and special interest groups in issues raised by respective governments at national or local level which are of special interest to this association;

7  responds to enquiries from the media, arranges interviews with journalists, prepares and distributes news releases;

8 contributes to the Member’s Newsletter and to the Web Site News Pages with  articles and news items;

9 writes speeches, prepares visual aids and make public presentations;

10  identifies and analyzes the association’s strengths and weaknesses in response to opportunities and matters of concern  in the marketing environment;

11sets goals for achieving expansion of the association into new regions;

BL004.10 Job Description  Librarian

The Librarian

1. reports to the Board of Directors through the Chair Person;

2. is responsible for the management and operation of the association’s Lending  Library;

3. will open and maintain on behalf of the Association a Savings Bank account to hold Library receipts. The Librarian will maintain a Cash Book and submit a quarterly and end of year I&E Statement to the Board and to the Treasurer for inclusion in the audited accounts; will forward to the Treasurer invoices and other documents describing new acquisitions to the Library which become Association owned assets for inclusion in the Association’s accounts;

4. shall keep two inventories of  the  books and reference material held in the lending Library; the first inventory will list all Association owned books and reference works; the second inventory will list all books and reference works which have been loaned to the Association.

5. will maintain an updated computerised  listing of all material available for loan and on loan to members; the list of material available for loan shall be displayed on the web site for the benefit of  members;

6. will allow members to borrow books, for a maximum period of six weeks from date of mailing, or receive copies/scans of parts of books, either by the internet or in hard copy form;

7. will ensure that the maximum number of pages of a book that maybe copied/scanned at any one time does not exceed 20 pages or 10% of the book’s total  content, whichever is the lesser (in accordance with  copyright laws).

BL005.00 By- Law: LIBRARY POLICY  

BL005.01 Policies

The Association will establish an On-line Reference Library. (A separate self- funding Lending Library is planned for the future).. Both Libraries will collect and hold material for member stamp dealers, from beginner to advanced levels of experience. The Libraries prime purpose is to be a source of information on Philately and other subjects considered relevant and helpful for the conduct of an internet based stamp dealer’s business. The On-line Library will be displayed on the IPDA web site.

(i)The On-Line Reference Library will hold a range of material covering Philately; Stamp Dealing (buying and selling, marketing, e-commerce, internet auctions, stock inventory systems, philatelic software, etc., accounting systems; Computers and Information Technology; Web site design and development; Customs Regulations and Rules; Postal Administrations and country postal rates);  Internet & Web Security; and “How To Reference”  materials. All reference material will be located in the Member’s Area of the IPDA Website.  Material may be downloaded by members except where distribution it is restricted by copyright.

The On-Line Reference Library will be administered by the Webmaster. Members are invited to contribute reference material for inclusion in the library by sending them to the Web Master at webmaster@ipdaonline.org

(ii)The Lending Library will hold and lend on request philatelic material comprising technical and general literature to members. It will be administered by the Librarian and after the initial set up will operate as a separate self-funding operation of the Association.

The Library will hold books and other media purchased or gifted to the Association.  The material held in the library will cover a range of subjects similar to that held by the Reference Library. It may also hold material forming training/development courses for stamp dealers.

BL007.00  By-Law : Information Technology,  Web Site and Internet  Procedures

(i)Introduction:

Computer information systems and networks including the IPDA Web site and any other hardware facilities, henceforth described as “IT”, are an integral part of the Association’s activities. The Association depends upon the efficient performance of the IT to provide a service to and communicate with Association members and the general philatelic public.The Policy and directives contained in this Procedure have been established in order to:- §protect our investment in the human and IT resources that we use; safeguard the information contained & stored in the IT; reduce business and legal risk; protect the good name of the Association.

(ii)Contents:

The topics covered in this By-Law include ,policies and procedures; violations; administration and responsibility; the IT; unacceptable and permitted use; downloads; computer viruses and malware; spyware and adware; access codes and passwords (if required); physical security; copyright and license agreements;

(iii)Violations:

Violations may result in serious consequences for the Association, such as, the disruption or breakdown of the IT or its ability to securely store valuable and private information and provide member services. Failure to observe these guidelines may result in action being taken against anyone found to be causing a disruption or breakdown, depending upon the type and severity of  the violation and whether it causes any liability or loss to the Association or a member or a visitor to our web site.

Disclaimer.

Whilst the Association will take all possible steps to maintain and use the IT in an efficient, legal and ethical manner it will not accept responsibility or liability for actions of  members, or other people, who do not use the IT in the manner  required by this By Law or who us it illegally.

(iv) Administration and Responsibility:

The IPDA Web Master is responsible to the Board of Directors for the administration of this Policy. In addition, he is required to report to the Board any violation of the policy and its directives.The Web Master, supported by the Board of Directors will:ensure that all members are aware of and comply with this Policy; create appropriate performance standards, control practices, and procedures necessary to provide adequate assurance that all members will observe this Policy

(v)The  IT:

The internet is a very large, publicly accessible network with millions of users and organisations worldwide and is filled with risks and inappropriate material. The Association does not provide direct access to the worldwide internet for the benefit of  members apart from  the publicity offered by  its IT facility and member’s advertisements. Conversely, to ensure that members are responsible and productive IT users and to protect the Association’s interests, the following Policy and guidelines are provided for using the IT. Members using the IT for philatelic purposes for or on behalf of the Association, must ensure it is  used in a responsible, effective, ethical and lawful manner, whenever they;

use web browsers to obtain information from commercial web sites; access databases for information; use e-mail services  whether owned  by the Association or themselves.

(vi) Unacceptable use:

Members must not use the IT for unlawful unethical purposes or harmful to the Association. Examples of unacceptable use are: sending or forwarding chain mail to or between members, i.e. messages that contain instructions to forward its contents to others; transmitting any content that is offensive, harassing, untruthful or fraudulent; conducting a personal business on the IT, i.e. the Association’s IT, except where the Board of Directors has given permission.

(vii)Downloads:

Members will be able to download information from the Association’s IT facility, i.e. that part of  the web site which is open to the public, and from the Reference Library and other specified parts of the member‘s area. Members may use e-mail addresses belonging to other members to communicate with each other, but may not sell or pass any e-mail addresses without permission (see Rule 16.2 0f the Constitution  Custody of Records and Privacy). A member may request that their e-mail address and personal information is not used for any purpose other than the normal  conduct of Association business with members. Members using or quoting the Association’s IT  are required to ensure that: all communications are for professional reasons and on behalf of the Association; he accepts  responsibility for the content of all text, audio, images, banners or advertisements he places on the IT or send through the IT to other persons and organisations; he will not use the Association’s copyright material without permission; he is familiar with and will apply all applicable policies and procedures dealing with the security and confidentiality of  Association records; he will run a virus scan on any executable file received through the IT or sent to it.

(viii)Computer viruses:

The Web Master shall:

install and maintain appropriate antivirus software to protect the Association’s web site and any computer hardware used                               to   operate the IT; respond to all virus attacks, destroy any virus detected and record all incidents.

Members are;

expected to do likewise on their computer systems and to advise the Web Master and all other members when they experience similar attacks which may have been passed to other members and the Association’s IT with the exchange of emails; not use diskettes of unknown origin; immediately power off their IT hardware if they discover a virus has invaded their system and advise all other members and the Web Master accordingly; take steps to destroy any virus that has invaded their IT hardware and advise all other members and the Web Master when this successfully been accomplished.

(iv)Spyware and Adware:

The Web Master will: install and keep up to date appropriate anti spyware and adware software on all IT operating the Association’s systems; respond to all reports of spyware installation, remove spyware modules, effectively restore the system and record all incidents. Members are: expected to do likewise with  their IT hardware and to advise all other members and the Web Master whenever they experience a case of spyware which may have been attached to email messages exchanged between them.

(v)Access codes and passwords:

Where the Association introduces the use of passwords, or uses codes (e.g). to enter the IPDA Chat Rooms and member’s only sections of the Association’s web site) to restrict entry and  protect from unauthorised access, the Web Master shall maintain a list of administrative access codes and passwords and keep this list in a safe place off site.

The Web Master will change all passwords at least once every 180 days and shall use passwords that are randomly generated and a combination of letters and numerals, not less than 8 digits long. Members who are given passwords and/or codes to access the Association’s web site and Chat Rooms shall be responsible for all IT transactions that are made using their ID’s and passwords or codes.

Members shall: not give their ID or password or code to any other person; ensure that where they invited to generate their own password that it is done so as not to be easily guessed by others; keep their passwords in a safe place; should log out when leaving  their workstation for any  extended period of time; should not attempt to access any other member’s account without the owners permission.

(vi)Physical Security:

The Association will take whatever steps are needed to protect its IT, software, data, and documentation from unauthorised use or access, theft and environmental hazards.

The Web Master, Office Bearers and members using the Association’s IT and when dealing with information that belongs to the Association, or a member or a third party  shall; store all diskettes out of site when these are not being used; lock up confidential and sensitive data; keep diskettes and documentation away from environmental hazards such as direct sunlight, excessive high or low humidity, magnetic fields, smoke, extreme heat or cold ; that file servers are protected by an uninterruptible power supply (UPS) and power surge suppressors; ensure that any hardware used by the Association is provided with adequate protection against overheating by using cooling fans and other devices.

(vii)Copyright and license agreements:

It is the Association’s Policy to comply with all laws regarding intellectual property. Legal reference: The Association, its Officer Bearers and members are legally bound to comply with all proprietary software license agreements entered into. Non-compliance may expose the Association and the responsible Officer Bearers or members to civil action and/or criminal penalties; Scope: This Policy applies to all software owned or used by the Association, Licensed to the Association, or developed using the Association’s physical and  human resources or vendors; The Web Master will be responsible for maintaining records of software licenses owned by the Association and will periodically, at least twice annually, scan the Association’s IT facility to verify that only authorised software is installed.

(viii)Acknowledgment of this Information Security Policy

All members are expected to keep themselves up to date with the requirements of this Policy. The Association’s Membership Secretary shall include in all letters of welcome to new members a sentence drawing the new member’s attention to this Policy.

The Membership Secretary will also ensure that a reference to this Policy is included in the Application for Membership (Form BL007.01) which requires applicants for membership to understand that by making their application to become a member of the Association they have actually read and accepted the Code of Ethics and this Policy.

BL008.00By-Law: ADMINISTRATIVE PROCEDURES  Not yet available

BL009.00By-Law: THE CONFIDENTIAL LIST

BL009.01. INTRODUCTION. At the Annual General Meeting of the Association held on 24 June, 2008, the Motion to establish a “Confidential List” was adopted.  The Board of Directors was authorized to approve and implement procedures to manage and administer the List.

BL009.02.THE OBJECTIVE is to provide members with a degree of protection from the use of fraudulent trading and illegal actions that are  used by buyers and sellers of philatelic material . This will be achieved by issuing notices alerting members of such behavior, and where possible and legal, taking steps to stop or avoid these actions and/or offering advice.

BL009.03. REQUIREMENTS: The Board of Directors will nominate a member of the Association to be The Confidential  List Officer (CLO)

The Association will maintain a Confidential List of  Names of offenders and hold  essential information supporting each entry in the List. The Association will display the Confidential List Reporting Procedures, the List of Codes allocated to types of  fraudulent trading and illegal actions and the List of Names in the Members Area of the IPDA Web Site. Notices about the Confidential List  be placed in the Monthly Newsletter from time to time. It is recommended that Members should download and retain the Reporting Procedure and the List of Codes for their use and reference.

Members are reminded that the information in the List of Names of offenders is highly confidential  and should not be released to any non-member under any circumstance.

BL009.04.  MEMBER’S REPORTING & PROCESSING PROCEDURES:

1.Members who experience a case of fraudulent trading and/or illegal issues and who wish to alert other members to take care when dealing with the persons or companies involved should submit a Report/Complaint without delay to the Confidential List Officer (CLO). The quicker that reports are received by the CLO the sooner effective action can be taken and members alerted.

2. Members are required to provide as much information and documentation as possible in support of their Report/Complaint. For example, copies of orders, invoices and e-mails with dates, facts and figures, etc. are important.

NB: a Report is not adequately supported with information about the alleged conduct, it will be difficult for the CLO and/or the Board of Directors to justify adding the offender’s name to the List. Reports/Complaints which are based only on rumor or hearsay cannot be processed.

3.On receipt of a Report the CLO will allocate a case number and acknowledge its receipt. The Report is then assessed as to whether additional evidence to support the Report/Complaint (based on the nature of the offence  see List of Codes) is needed and if necessary request the member to supply more evidence.

4.The CLO will then submit Reports to the Board of Directors for a resolution. Subject to Clause 2 being satisfied, Reports involving Codes G1; K2; O O2; P;P2;Q3;R;R2;R3 & Z3;  may be dealt with by the CLO without reference to the Board of Directors.

5.The Directors may suggest additional action is needed, for example, other persons/businesses should be alerted in addition to members, but this will only be done where those other persons/businesses are directly involved in the reported incident.

BL009.05. LISTING & SEARCH  PROCEDURES

1. When the decision to add an offenders name to the List has been agreed and/or other action is recommended,  a confidential  e-mail will be sent to the reporting member advising him of the decision reached.

2.  An Alert  will be sent to members  each time a new Name is added to the Confidential  List of Names. The Confidential Alert and List of Names  will provide the following particulars, if  available -  CONFIDENTIAL LIST CASE No xxx  of  20xx. Mr. A.B.C, 100001 name of road/ street/avenue;  or  P O Box number; City/ Town, State; Country; Postcode; e-mail address; web site URL; telephone number;  and Code number(s), for example - I, K, K2.”

NB. Members should refer to the Lost of Codes to learn the nature of the Alert sent to them.  A combined List of all Names will be maintained by the CLO and will be accessible in the Members Area of the Web Site or from the Membership Secretary. This List will  be reviewed annually.

BL009.06. LEGAL ACTION/ASSISTANCE.

1 The Association will not undertake any legal or police action or approach a Postal  Authority on behalf of a member. The Association believes this kind of action can only legally be undertaken by the reporting member or a lawyer acting on his/her behalf.

2. The Association will offer recommendation or advice concerning any action it believes is warranted in connection with a reported case. Where this action involves action outside the scope of these procedures  the Association does not accept              responsibility for that action.  In these circumstances, Members are advised to obtain legal assistance when they believe such recommendations or advice is best dealt with by a lawyer or they are unable to undertake them.

BL009.07: THE  LIST  of  CODES

 List of Codes used to identify different forms of unethical or illegal trading activities.

A1 Customer kept entire sending without advice or payment.

A2 Customer returned approvals short

A3    Customer returned approvals late.  

A4    Customer changed stamps for inferior ones and/or altered prices in approvals.

A5    Customer says 'approvals not received'.

A6    Customer says 'approvals returned'  but member says returns have not been received

B      At Chat Meetings person makes remarks about others which could be construed as defamatory/slanderous/insulting  and/or is a disruptive influence.

C  A persistent time waster

D      Causes problems at fairs and exhibitions when visiting our stands.

E       Returns material without postage on letter or package.

F       Lots sent prior to payment - buyer alleges 'not received'. 

F1     Purchases remains unpaid.

F2     Auction invoice sent, without goods, declines to pay or reply.

F4     Returns auction lots having removed or changed items and/or without payment.

F5      Removes items from auction lots while viewing in auction room.

F6      Buyer refuses to make payment in manner requested &/or gives bad feedback to eBay/PayPal.

G      Uses more than one name/ID.                                                                                

G1    Uses  more than one email address.

G2    Uses more than one postal address.

G3    Accommodation address  not known.

G4    Ambiguous, fictitious address.

H      Slow payer

I       Payment promised but not forthcoming.

J       Reminder letters ignored.

K      Registered/RD not claimed.

K1    Registered/RD refused at door and returned by Postal Authority.

L      Noted customer has a Police prosecution. 

L1     Noted  customer has a Court conviction.   

L2     Received evidence of P and P2 from other sources (unconfirmed)

L3     Received confirmed evidence of P and PS from other sources.

M     Advises letter/packet refused or says not known at that address and original letter/packet  is  returned. 

M1    Reminder letter only returned     .

M2   Letters returned by Postal Authority marked 'addressee gone away’

N     Bankruptcy.

N1    Issued  a ‘dud’ check.

O      Seller sends material inferior or different from that ordered or advertised.  

O1    Seller sends or offers forgeries, which are not as described as such.

O2    Member claims he has not received payment from buyer  Buyer says he has sent it  matter  unresolved

O3    Member claims he has sent material but seller says it is not received.

O4    Dealer or Auctioneer does not send material after receipt of member's payment.

P      Buyer absconded without making payment/no new address.

Q     Very difficult to collect material or payment.  

Q1   Threatening attitude when approached.

R      Buyer fails to honor bids at e-auction.

R1    Seller fails to send material.

R2    Buyer says material not received/no trace  .

R3    Buyer   has high bad feed back at eBay and/or other e-auction sites. 

R4    Buyer gives malicious feedback at eBay and/or other e-auction sites.

R5    Buyer fails to return original merchandise which he claimed was not what he had ordered or was faulty and had been replaced by a second sending.

S     Treat with extreme caution/unreliable/

LIST of  FORMS (Forms are available from the Secretary on request)

Form No.

01 Acknowledgement of receipt of application for membership

02 Application for membership

03 Balance Sheet template

04 Business Plan Progress/Status Report

05 Business plan & Financial Budget Statement

06 Income & Expenditure Account (I&E Statement) template

07 Expense Claim Form

08 Letter of Welcome

09 Membership Card template

10 Membership & Fees Paid Record template

11 Proxy Voting Form

12 Reminder Fees Overdue - New member

13 Receipt form template

14 Summary of Application under Consideration Form

15 Calendar of Annual Events/Actions of Board

16 Reminder  Fees due  Old Member

17 Proxy Voting Form for AGM

18 Confidential List report Form - (obtainable from the CLO)

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